Privacy Policy
Taw-Theeq Corporate Services and Legal Translation LLC • Last updated: July 2026 • Effective date: July 2026
This Privacy Policy explains how Taw-Theeq Corporate Services and Legal Translation LLC (“Taw-Theeq”, “we”, “us”, or “our”), registered in Dubai, UAE, collects, uses, stores, and protects your personal information when you use our website at taw-theeq.com, contact us by phone, WhatsApp, or email, or use any of our legal services. By using our website or services, you agree to the practices described in this policy.
1. Who We Are
Taw-Theeq Corporate Services and Legal Translation LLC is a legal services company established and operating in Dubai, United Arab Emirates. We provide MOJ-certified legal translation, document attestation, notary public services, rental dispute center (RDC) case management, and official newspaper legal announcement services.
Registered Office: Creek Tower, Floor G, Office 012, Riggat Al Buteen, Deira, Dubai, UAE
Phone / WhatsApp: +971 54 526 6500
Email: info@taw-theeq.com
Website: https://taw-theeq.com
2. Information We Collect
We collect personal information in the following ways:
2.1 Information You Provide Directly
When you contact us, request a quote, use our services, or complete a form on our website, you may provide us with personal information including your full name, phone number and WhatsApp number, email address, Emirates ID or passport number (where required for notary or legal services), copies of documents you need translated or attested, details of your legal matter or dispute, and billing and payment information.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect technical data including your IP address, browser type and version, device type, pages visited and time spent, referring website or search query, and approximate geographic location.
2.3 Information From Third Parties
We may receive limited information about you from third-party platforms if you interact with us via WhatsApp, Google, or social media — for example, your display name or phone number when you initiate a WhatsApp conversation with us.
3. How We Use Your Information
We use your personal information only for the following purposes:
Service Delivery
To provide the legal services you have requested — translation, attestation, notarization, RDC case management, or newspaper announcement.
Quotes & Communication
To respond to your enquiries, provide quotes, send service updates, and communicate about your case or document status.
Legal Compliance
To comply with UAE law, court orders, regulatory requirements, or obligations under the UAE Ministry of Justice licensing framework.
Website Improvement
To analyse website traffic, improve our online content, and understand how visitors use our services — using anonymised data only.
Billing & Records
To process payments, issue receipts, and maintain business records as required by UAE commercial and financial regulations.
Security
To protect our website, systems, and clients from fraud, unauthorized access, or misuse of our services.
We do not use your personal information for unsolicited marketing, we do not sell your data to third parties, and we do not share your information with advertisers.
4. Document Confidentiality
We understand that the documents you share with us — birth certificates, marriage certificates, passports, Emirates IDs, legal contracts, court documents, and business records — contain highly sensitive personal and legal information. We treat all documents with strict confidentiality.
Our document confidentiality commitments:
✓ Documents are accessed only by the staff member handling your specific service request.
✓ Documents are not shared with any third party except where required by UAE law or court order.
✓ Physical documents are stored securely and returned to you after the service is completed.
✓ Digital copies of your documents are not retained beyond the period necessary to complete your service, unless you request otherwise.
✓ We do not use your documents for any purpose other than the service you have requested.
For MOJ-certified translations and notarizations, certain information may be recorded as required by the UAE Ministry of Justice licensing framework — this is a regulatory obligation and is handled in strict accordance with UAE law.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:
UAE Government Authorities: Where required by law or as necessary to complete your service — for example, submitting documents to MOFA, the UAE Ministry of Justice, Dubai Courts, or the Rental Disputes Center on your behalf. This is done only with your instruction and consent as part of the service you have engaged us for.
UAE-Licensed Newspapers: Where you have engaged us to publish a legal announcement, your announcement content (name, company name, document reference) is published in the relevant UAE-licensed newspaper as required by UAE law. This is a public notice and becomes part of the public record upon publication.
Service Providers: We may share limited technical data with our website hosting provider, analytics tools, or IT service providers — only to the extent necessary to operate our website. These providers are bound by confidentiality obligations.
Legal Obligations: We may disclose your information if required by UAE law, a court order, or a request from a UAE regulatory or law enforcement authority.
6. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how our website is used. Cookies are small text files stored on your device.
Essential cookies: Required for the website to function. These cannot be disabled.
Analytics cookies: Used to understand visitor behaviour and improve our website — for example, Google Analytics. These use anonymised data and do not identify you personally.
Marketing cookies: If you have arrived at our website through a Google Ads campaign, Google may place a cookie to measure the effectiveness of the advertisement. We do not use this data to identify you personally.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality. By continuing to use our website, you consent to our use of cookies as described above.
7. Data Retention
We retain your personal information only for as long as necessary to provide the service you have requested and to comply with our legal and regulatory obligations under UAE law.
Service records: We retain records of completed services — including translation certificates and case files — for a minimum period as required by UAE Ministry of Justice regulations and general commercial record-keeping requirements.
Document copies: Digital copies of your documents shared for translation or attestation are deleted after the service is completed unless you request otherwise or we are required to retain them by law.
Enquiries: Contact information from WhatsApp or email enquiries that do not result in a completed service is retained for a reasonable period and then deleted.
8. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorized access, loss, alteration, or disclosure. These measures include secure access controls for staff, secure digital storage for client files, encrypted communication channels where available, and physical security at our Creek Tower office.
While we take all reasonable precautions, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using industry-standard practices.
9. Your Rights
In accordance with applicable UAE data protection principles, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us at info@taw-theeq.com or WhatsApp +971 54 526 6500. We will respond within a reasonable timeframe.
10. Third-Party Links
Our website may contain links to UAE government websites (such as mofa.gov.ae, rdc.dubai.gov.ae, moj.gov.ae) and other third-party websites for reference purposes. These websites have their own privacy policies and we are not responsible for their content or data practices. We recommend reviewing their privacy policies before providing any personal information to them.
11. WhatsApp Communications
We use WhatsApp as a primary communication channel for client enquiries, quotes, and document sharing. When you contact us via WhatsApp at +971 54 526 6500, please be aware of the following:
WhatsApp messages and documents shared through WhatsApp are subject to WhatsApp’s own privacy policy (meta.com/privacy). We recommend not sharing highly sensitive personal documents — such as full passport copies or Emirates ID — through WhatsApp unless necessary for your service request, in which case we handle them with the confidentiality standards described in Section 4.
We do not initiate unsolicited WhatsApp messages. We only contact you on WhatsApp if you have first contacted us or given your explicit consent.
12. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information directly from children under the age of 18. In the course of providing services — such as birth certificate translation or attestation for school enrollment — we may process documents containing a child’s personal information. This is done solely on the instruction of the child’s parent or guardian as part of the service requested, and is handled with the same confidentiality standards as all other client documents.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable UAE law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
14. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and any applicable regulations issued thereunder. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
15. Contact Us About This Policy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Taw-Theeq Corporate Services and Legal Translation LLC
Creek Tower, Floor G, Office 012
Riggat Al Buteen, Deira, Dubai, UAE
📞 +971 54 526 6500
💬 WhatsApp: +971 54 526 6500
✉️ info@taw-theeq.com
🌐 taw-theeq.com
Office Hours: Monday – Friday, 8:30AM – 5:00PM
Questions About Our Privacy Practices?
Contact us directly — we are happy to explain how we handle your documents and personal information. All client data treated with strict confidentiality.
📍 Creek Tower, Floor G, Office 012 — Riggat Al Buteen, Dubai | Mon–Fri 8:30AM–5PM